Government Contracting

Contrast & Co. is a strategic design studio delivering engaging, measurable digital experiences with the caliber of a large agency and the focus, innovation, and value of a small one.

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We offer federal agencies expedited contracting ability, moving quickly to hit the ground running and achieve immediately impactful results. Our portfolio has included support for clients such as the Department of Treasury’s Alcohol and Tobacco Tax and Trade Bureau, the Department of Transportation’s Federal Highway Administration, and the Department of Commerce’s Bureau of Industry and Security, as well as the Centers for Disease Control and Prevention.

HOW TO CONTRACT WITH US

Contrast & Co. holds SBA 8(a) certification and a GSA Multiple Award Schedule. Federal buyers can reach us three ways.
8(a) sole source.
8(a) competitive set-aside.
GSA Multiple Award Schedule 47QRAA23D002G. Negotiated ceiling pricing, available through GSA eBuy and GSA Advantage.

Credentials

CERTIFICATIONS — SBA-Certified 8(a) Participant · Small Disadvantaged Business · Minority-Owned · Asian-IndianSAM

REGISTRATION — UEI: F6ZQNAL3WST1 · CAGE: 82DX2

GSA MAS CONTRACT — 47QRAA23D002G

NAICS CODES — 541430 Graphic Design (primary) · 541511 · 541519 · 541611 · 541613 · 541810 · 541820 · 541910

Service Offerings

CX & Service Design‍

Customer & stakeholder research (qual/quant/mixed)

Service blueprinting & journey mapping
Human-centered design (HCD) facilitation
CX governance & experience strategy
Visual & interaction design for digital products

Content Governance

Editorial workflow design & role mapping
Plain-language & accessibility editing standards
Contributor training & quarterly refresher programs
CMS content type & template documentation

Change Management & Training

Stakeholder engagement & change-readiness assessment
Transformation communications strategy
Instructional & learning experience design
Training delivery (in-person, async)
Operational playbooks & SOP design
Adoption measurement & reinforcement

Communications & Brand

Organizational vision & brand systems
Content & campaign strategy
Integrated outreach & stakeholder engagement
Corporate & transformation communications

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Our Approach

SENIOR-LED DELIVERY

Director-level engagement lead with direct client accountability on every engagement. No hand-offs to junior staff.

PHASED DISCIPLINE

Discovery • Conceptualization • Development • Evaluation. Phasing scaled to task-order scope and agency program calendars.

PROACTIVE RISK

Continuous risk register and escalation pathways. Operational efficiencies and risks surfaced before they become problems.

MEASURABLE OUTCOMES

KPIs tracking short- and long-term objectives. Aligned measurement for CX engagements.

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